CounterFixCreate your account

For businesses that make products, big or small

LET BUYERS CHECK
THE PACK.

When buyers cannot tell your pack from a look-alike, you can lose a sale or their trust. CounterFix gives each pack its own QR code, so a customer can scan to see the product and batch you registered and complete a verification check.

Start with one product and one batch. A free plan is available.

A PACK SOMEONE CAN CHECKCitrus FizzOne code for this pack
Illustrative CounterFix demo beverage canIllustrative CounterFix QR code

From “trust the label” to “scan and check the pack.”

ADD YOUR PRODUCTGIVE EACH PACK A CODECUSTOMERS SCAN TO CHECK

Here is how you get there

START WITH THE
PRODUCT YOU ALREADY MAKE.

After your business is approved, add a product and batch, generate a different code for each pack, and put the codes on your labels.

01

01 · Tell us what you make

Add your product.

Enter the product details you want customers to see when they scan.

Illustrative CounterFix manufacturer product catalogue
Product catalogue - illustrative staging capture
02

02 · Group the packs you are making

Create a batch.

Record the details for this production run so each pack is linked to the right batch.

Illustrative CounterFix manufacturer batch list
Batch list - illustrative staging capture
03

03 · Give each pack its own check

Put a code on each pack.

Generate a different code for each pack, then add the codes to your labels or packaging using a printing process that fits your business.

Illustrative CounterFix code generation completion screen
Code generation - illustrative staging capture
CF
001

Why the code on each pack matters

ONE CODE
FOR EACH PACK.

A shared QR code can show a product page, but it cannot tell one pack from another. CounterFix Dual Defender links the code on an individual pack to the product and batch you registered.

  • One distinct code for each pack—not one shared code for the whole product
  • Each code stays connected to the product and batch your team recorded
  • The customer sees a clear product-and-batch check for the pack they hold

Now put yourself in the customer’s shoes

THEY SCAN.
THEY SEE WHAT
YOU REGISTERED.

A scan opens the CounterFix check for that pack. The customer can see the product and batch information you provided and follow the steps to complete verification.

The screen shown is an illustrative Test Mode product-information check. It does not represent a purchase-verification or reward flow.

Illustrative QR code used in the CounterFix customer check
Illustrative CounterFix customer product information screen in Test Mode

Keep it manageable as you grow

YOUR PRODUCTS.
YOUR BATCHES.
ONE PLACE.

Manage your products, batches and generated codes from one CounterFix workspace. Begin with the next batch and follow the same steps as your business grows.

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Illustrative CounterFix Command Center workspace screen
CounterFix workspace - illustrative staging capture

A practical starting point

START SMALL.
GROW FROM
THERE.

You can begin with one product and one batch. There is no need to move your entire catalogue at once.

01

Choose the plan for your starting point

A free plan is available. Paid subscriptions are offered with monthly and yearly options.

02

Confirm activity charges before going live

Product, code-generation and verification activity may carry charges, depending on your setup.

Review current plan inclusions, pricing and applicable activity charges during setup before preparing a live batch.

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Clear answers before the first batch

KNOW HOW
IT FITS.
KNOW WHAT
IT DOES.

Plain answers for production, quality, brand and business teams.

Is CounterFix just a QR-code generator?

No. The QR is what the customer scans. Dual Defender is the CounterFix system working behind it, linking the pack check to the product, batch and individual unit record.

Can the codes fit our existing printing process?

Yes. Generated codes can be incorporated into production-line printing or other established printing methods. The exact setup is matched to the manufacturer’s process.

Does every pack get a different code?

Yes. CounterFix is designed to generate a distinct code for every unit in a batch, with each code applied to the pack it belongs to.

What does the customer see?

They reach the product-information check for the code on their pack, including the product and batch details the manufacturer chose to make available.

Can we start with one product and one batch?

Yes. Set up one product and the next batch you want to make checkable, then add more products and batches when you are ready.

Does this prove authenticity or replace certification?

No. CounterFix connects a pack to its recorded product and batch information. It does not guarantee authenticity, eliminate counterfeiting or replace required registrations and certifications.

Start with the product you already make

LET BUYERS CHECK
THE PACK THEY HOLD.

Begin with one product and one batch. Give each pack a distinct code, then give your customers a simple way to check the details you registered.

Create your account