1. Introduction
Counterfix (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website and mobile application (collectively, the “Platform”). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our Platform.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Identifiable information such as your name, email address, phone number, and payment information when you register for an account, subscribe to our services, or contact us.
- Non-Personal Information: Information that does not identify you personally, including but not limited to your IP address, browser type, device information, and usage data.
- Verification Data: Information related to the products you verify using our Platform, including the product details and location of verification.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Services: To operate, maintain, and improve our Platform and services.
- Personalization: To personalize your experience on our Platform.
- Communication: To send you updates, newsletters, and other information that may be of interest to you.
- Support: To provide customer support and respond to your inquiries.
- Security: To protect the security and integrity of our Platform and prevent fraudulent activities.
4. Sharing Your Information
We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free. Therefore, you should take special care in deciding what information you send to us.
6. Your Data Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request that we correct or update any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain exceptions.
- Objection: You may object to the processing of your personal information in certain circumstances.
- Restriction: You may request that we restrict the processing of your personal information in certain circumstances.
- Portability: You may request to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us using the contact details provided below.
7. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. Please review the privacy policies of these third parties before disclosing your personal information to them.
8. Changes to This Privacy Policy
Our Privacy Policy may be revised periodically. If substantial changes occur, we will inform you by posting the revised Privacy Policy on our Platform. By continuing to use the Platform after these changes, you signify your acceptance of the updated Privacy Policy.